Arms & McGregor International® FZE (referred to as “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information.

This privacy policy outlines our practices concerning the collection, use, and disclosure of personal data when you use our website, armsmcgregor.com (the “Service”), and explains your rights under applicable data protection laws.

This privacy policy is designed to comply with the Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) of the United Arab Emirates. [Note: If incorporated within the DIFC, refer instead to DIFC Law No. 5 of 2020].

By accessing or using our Service, you acknowledge that you have read and understood the terms of this privacy policy.

Information we collect

We collect personal data that you voluntarily provide to us as well as data collected automatically when you access the Service.

Personal data

While using our Service, we may ask you to provide identifiable information, including:

• Full name and contact details (email address, phone number, physical address)
• Professional or business information
• Payment and billing details
• User-generated content, such as reviews, comments, or messages

Usage data

When you visit our Service, we automatically collect technical information, such as your IP address, browser type and version, operating system, pages visited, time and date of visit, time spent on pages, and other diagnostic data.

Tracking and cookies data

We use cookies and similar tracking technologies to ensure essential site functionality, analyze traffic, and enhance user experience. You can manage or disable cookies through your browser settings; however, doing so may restrict access to certain features of the Service.

Legal basis and purpose of processing

We process your personal data in accordance with the PDPL based on the following legal grounds:

• Performance of a contract: To provide, maintain, and fulfill our obligations under our terms and conditions or service agreements.
• Consent: To send marketing communications, newsletters, and promotional content, or where explicitly requested. You may withdraw your consent at any time.
• Legal obligation: To comply with applicable UAE laws, regulatory requirements, or statutory requests.
• Legitimate business interests: To protect against fraud, enhance security, and conduct analytical research to improve our services.

Sharing and disclosure of data

We do not sell, rent, or trade your personal data. We may share your data under the following conditions:

• Service providers: With trusted third-party vendors (such as web hosting, analytics, and payment processing providers) who process data strictly on our behalf under confidentiality obligations.
• Legal and regulatory authorities: When required by law, subpoena, court order, or governmental regulations in the UAE.
• Business transfers: In connection with any merger, sale of company assets, or restructuring, subject to standard confidentiality protections.

International data transfers

Your personal data may be transferred to and processed in countries outside the UAE. We ensure that any international transfer complies with the conditions set forth by the PDPL and the guidance of the UAE Data Office. Such transfers occur only to jurisdictions that afford an adequate level of data protection or where appropriate contractual safeguards are in place.

Data security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. While we employ commercially recognized security practices, no electronic transmission or storage method is completely secure.

Data retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your data protection rights

Under UAE Federal Decree-Law No. 45 of 2021, you have the following rights regarding your personal data:

• Right to access: Request confirmation and access to the personal data we hold about you.
• Right to correction or rectification: Request the correction or updating of inaccurate or incomplete data.
• Right to erasure: Request the deletion of your personal data under specific conditions.
• Right to restrict processing: Request the limitation of processing under certain circumstances.
• Right to data portability: Obtain a structured, machine-readable copy of your data.
• Right to object: Object to processing conducted for direct marketing or based on legitimate interests.
• Right to withdraw consent: Withdraw previously granted consent at any time without affecting lawful processing prior to withdrawal.

Children’s privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you become aware that a minor has provided us with personal data, please contact us immediately.

Changes to this privacy policy

We may update this privacy policy periodically to reflect changes in legal requirements or operational practices. Any updates will be posted on this page with a revised ‘Last Updated’ date.

Contact us

If you have questions, concerns, or requests regarding this privacy policy or our data processing practices, please contact us at:

Arms & McGregor International® FZE
Address: Cayan Business Centre, Floor 12, Tecom – Dubai, UAE
Email: info@webagency.ae